Official Reviews of Hotel Il Mulino Capo D'orlando written by Parents with children

Hotel Il Mulino, Capo D'orlando Italy

 

Hotel Il Mulino

Rate on Official Website
 
 

2
of 5 Lodgings Capo D'orlando
Nozio Popularity Index (?)





Scott


by Scott

Parents with children, 3/2008



Your overall rate is: Excellent
 
Rating of the official website
Usability of the website
Reliability of information
 
Rating of accommodation
Kindness of the staff
Cleanliness
Comfort
Services
Value for money

We had a wonderful stay until checkout.  We did not speak Italian and the arrangements were made through an agent. I paid the bill assuming honesty. 

When I returned to the United States I found I was over charged about $160 (100 euro).  I contested the charge and the management made up a story about how the charges were for services and a dinner which was paid in cash.  The hotel refused to reimburse the sum and insisted the charges were for a meal that never took place.   Needless to say it has soured what was a quite positive experience

 


What did you enjoy most about your stay?
It was very clean and neat; staff were very helpful

What did not meet your expectations?
When the bill was given charges were on the bill which later proved to be false; but the hotel would not reimburse for the mislead charges




If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".












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